Managed IT Services
Overcome the IT issues that hold you back. From monitoring to security, PULSE helps you stay in control of your IT infrastructure — keeping your systems running smoothly at all times for improved productivity.
A proactive partner, not a break-fix vendor
It can take a long time to detect a breach. Rather than wait for someone to attack your systems, our managed IT services help you stay on top of your game. The figures below are illustrative service targets and will be tailored to your agreement.
Illustrative service targets — replace with your agreed SLA figures.
We cut through the complexity and make IT simple and productive
IT help desk
Our IT help desk provides instant support to help you overcome the day-to-day technical issues that can halt productivity. With a strong focus on streamlining operations, we provide a roadmap to a cutting-edge IT infrastructure in terms of hardware, software and operational techniques.
Email and collaboration
We create a unique shared workspace with Microsoft 365 — easy access to email, contacts, tasks and calendars, audio, video and instant chat on one platform, and file sharing through drives and cloud storage, plus enterprise email with generous storage and antivirus to keep your data secure.
Remote monitoring and management (RMM)
Outdated technology and equipment limit productivity. Our RMM tooling ensures every part of your IT system is upgraded and running smoothly — instant upgrades and updates, improved security and an enhanced end-user experience.
Network monitoring and management
With modern businesses completely reliant on IT and needing round-the-clock support, our network monitoring experts are on standby. Whether you need emergency patchwork or are in a crisis, we resolve issues in real time for every person and device connected to your network.
IT security and compliance
Any information exchanged through your network can be susceptible to breach or virus. We offer triple security — network, endpoint and email — to cover every possible gateway of attack before it strikes, watching everything from email to unauthorised access.
Backup and disaster recovery
Backup and disaster recovery are crucial components of a layered IT security strategy. We provide a fully managed solution: a disaster-focused strategy, real-time monitoring, backup testing and validation, instant recovery and end-to-end encryption.
vCIO
We provide your own virtual Chief Information Officer, aligning your IT objectives with your business goals, helping you take the right initiatives and devising cost-appropriate IT strategies for a competitive advantage.
Vendor management
Vendor management gives your procurement function a firm structure that handles surprises with confidence. We help you avoid duplicative IT services, uncontrolled price changes, non-compliance issues and missed opportunities to leverage spend.
Domain and DNS management
Domain and DNS management can be game-changing. We automate your domains, close security gaps, improve website availability and performance, and recommend more than one DNS server to prepare for unforeseen redundancies.
More than day-to-day IT
We operate an all-inclusive per-user model, charging a flat fee for every user or device you need covered. We minimise costs and downtime while maximising security and productivity for the future.
Flat fee per month
Access industry-leading tools and managed IT services for a flat fee, with no hidden or extra charges.
Proactive approach and automated recovery
We ensure your systems run optimally, with instant backup recovery keeping you in the game with minimal downtime.
Instant access to certified personnel
Get instant help from top-rated support engineers.
Constant IT monitoring
We track and eradicate minor problems before they turn into major struggles.
System health reports
Real-time reports and instant upgrades keep your assets and systems working to their full potential.
Augmented control
We keep your infrastructure optimised with your own virtual CIO and elevate your business with strategic IT planning.
Managed IT connects to everything
Cyber Security Solutions
People, process and technical defences layered across your estate.
Learn more →Talk to our expert team today
If your business needs expert advice and guidance, contact us today to get started. We help organisations big and small optimise their business for a constantly changing digital world.